who

Managers and leaders who have to give feedback after 360°, trainings, presentations etc. People who need to communicate criticism in a positive way.

what

Module 1

Know your “enemy”
- Personality type assessment
- Be aware of and adapt to different personality types.
- Establish trust

Module 2

Strategy and tactics
- Preparation
- Clarity
- Judge the performance not the performer
- Build on strengths. Focus on the positive
- Descriptive not evaluative language
- Role play

Module 3

What next?
- Build an action plan
- Ensure necessary ressources
- Personal case studies/role play

how

1 day workshop
One on one coaching

home

what is coaching?

bio

what's on offer?

links

contact

writing skills

creative workshop